Website Privacy Statement

Academy of Interactive Entertainment (AIE) values the privacy of every individual and is committed to handling personal information responsibly. This Privacy Statement outlines the types of personal information we collect, how we use it, and the measures we take to protect it.

AIE operates this website, the AIE Institute website and associated data management and student management systems. AIE Institute is a wholly owned subsidiary of the Academy of Interactive Entertainment.

This page is used to inform people that visit AIE's websites or other digital platforms or systems and submit their details, as to the collection, use, and disclosure of their personal information. By submitting your information, you agree to the collection and use of your information.

The terms used in this Privacy Statement have the same meanings as in our Terms and Conditions, unless otherwise defined.

Data we collect

AIE collects different types of personal information, depending on your interactions with us. This includes:

• Personal Information - Any recorded data that identifies or can reasonably identify an individual.
• Sensitive Information - This can include details such as gender, race, citizenship, financial, heath, learning needs and biometric data.
• Website Information - This can include information such as IP addresses, pages on the website you visit and other information about the web browser and system you are using.

We do not knowingly solicit data from or market to children under the age of 15. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us, and we will delete such information from our files within a reasonable time

How we collect your data

AIE collects your personal, sensitive, and health information only through lawful, fair, and non-intrusive means. The information we collect depends on your relationship with AIE and the purpose of your engagement.

We may collect personal information from:

• Students (prospective, current, and alumni) – for enrolment, course administration, student support services, and alumni relations.
• Industry and community partners – for collaboration, internships, training programs, and events.
• Employees and volunteers from partner organizations – for joint projects, conferences, and networking.
• Other members of the public – who interact with AIE for inquiries, events, and engagement activities.

Sensitive information, such as medical information, is only collected in certain limited circumstances and for specific purposes to be accessible by select personnel.

Indirect Collection of Data

While we generally collect personal information directly from you, in some cases, we may receive information from third parties, such as:

• Government authorities or agencies
• Other educational institutions or research organizations
• Employers or professional references (for job applicants)
• Service providers, contractors, or affiliated organizations

If we receive your personal information from a third party, we will take reasonable steps to inform you, including why we have received it and how we intend to use it. You can request that the data sent to us by a third party be deleted at any point.

Anonymity and Pseudonymity

You may choose to remain anonymous or use a pseudonym when interacting with AIE in certain instances. However, this may limit our ability to provide certain services, such as course enrolment or student support to you.

What we do with your data

AIE uses personal, sensitive, and health information for its core functions and to comply with legal and regulatory requirements. We only use your information:

• For the primary purpose for which it was collected
• For related secondary purposes that you would reasonably expect, for example marketing communications (except for sensitive and health information)
• For situations required or authorized by law
• With your consent or permission (which can be revoked at any time)

Specific Uses of Personal Information

AIE may use your personal information for:

• Education and Student Support – including admission, enrolment, graduation, student support services (e.g. career advice, scholarships), handling disputes, audits, data analysis and administrative processes.
• Community and Industry Engagement – including marketing, event invitations, alumni relations and responding to inquiries.
• Internal Transfers – including sharing information between relevant AIE departments and affiliated entities to improve services and operations.
• Legal and Regulatory Compliance – including providing information to government agencies, auditors, and other authorized bodies as required by law.

Third Parties and your Data

AIE may share your personal information with third parties when necessary for the purposes outlined above. These third parties may include:

• Government and regulatory authorities – including education, tax, and health departments, as required by law.
• Educational institutions and partners – including education providers and academic collaborators, some of which are overseas.
• Pre-enrolment testing providers – for relevant academic assessments and admissions.
• Service providers and contractors – including contracted IT service providers, event organizers, professional advisers (e.g., auditors, accountants, legal representatives), and marketing agencies.
• Law enforcement agencies – in cases of legal investigation or compliance requirements.

All third parties with whom we share personal information are required to maintain confidentiality and apply appropriate privacy safeguards. Some of these organizations may be located outside the Australian Capital Territory or Australia, meaning your personal information may be transferred interstate or internationally.

Data Security

AIE implements strict security measures to protect personal information from unauthorized access, misuse, or loss. These measures include:

• Secure storage – personal information is stored in secure systems with controlled access.
• IT security protocols – firewalls, encryption, and multi-factor authentication to protect digital data.
• Access controls – restricting personal data access to authorized personnel only.
• Privacy training – ensuring staff understand privacy obligations and compliance requirements.
• Data retention policies – securely deleting or de-identifying personal information when no longer required or when requested.

Accessing your Data

You have rights regarding your personal information, including:

• Accessing your data – requesting copies of the personal information AIE holds about you.
• Updating or correcting information – ensuring your records are accurate and up to date.
• Requesting deletion or restriction – asking for your data to be removed or restricted in certain circumstances.
• Opting-out – objecting to the use of your data for specific purposes, such as marketing.
• Receiving a data copy – requesting a portable electronic copy of your data where applicable.

To exercise these rights, please contact AIE’s privacy team. Certain legal or contractual obligations may affect how we respond to your request.

Website Privacy and Cookies

AIE collects website usage data, including IP addresses, browser type, and page visits, to enhance user experience. We use:

• Functional Cookies – necessary for site performance.
• Analytical Cookies – for improving website functionality.
• Marketing Cookies – for personalized content and advertisements.

You can manage cookie preferences through your browser settings, though disabling cookies may affect site functionality.

Contacting us

If you have concerns or questions about AIE’s privacy practices or how we use your data, please contact us at:

marketing.admin@aie.edu.au

We take all privacy-related inquiries seriously and will respond promptly.

This Privacy Statement may be updated periodically. Please review it regularly for any changes.

Updates to our Privacy Statement

AIE reserves the right to update this statement without notice, particularly if regulations or our working practices change. The most recent change to this privacy statement was on 20 March 20255.